| User type | Role | Remarks |
| Branch user | - Records absences in eAbsence.
- Updates cases with new documents and data
| Forwarded to HR users within the company/group; these HR users review the cases before they are submitted to the insurers (enovetic Swica KTG / Tellco pk BVG / SUVA UVG). |
| HR User | - Records absence cases in eAbsence and forwards them directly to enovetic Swica KTG / Tellco pk BVG.
- Reviews cases submitted by branch users and can approve, reject or save them as drafts.
- Updates existing cases with new information, documents and absence periods.
- Requests the closure of a case once it has been resolved.
| Cannot report accidents to SUVA UVG. This is done by HR users via SUVA. |
| HR users with SUVA | - Same options/rights as HR users.
- Can submit/process cases to SUVA.
| Can submit SUVA TG to easytemp |
| TMA via eplix MyAbsence | - Can initiate an absence notification via eplix MyAbsence.
- Can add documents to the case.
- Can view the case history.
- Can exchange messages with the employer
| The absence initiation must be activated by the employer via eAbsence (activation valid for 24 hours). |